Frequently Asked Questions

For Residential Cleaning Services

1. How do I book a cleaning service?
You can easily book a cleaning service by contacting us via phone, email, or through our online booking form. Let us know your preferred time and any specific cleaning requirements.
2. What is included in a standard residential cleaning?
Our standard cleaning includes dusting, vacuuming, mopping, and general tidying of bedrooms, living areas, kitchens, and bathrooms. We can also offer additional services upon request.
3. Do I need to provide cleaning supplies?
Yes, we ask that clients provide all necessary cleaning supplies and equipment for residential services. This allows us to use products you prefer or that suit your specific needs.
4. Are your cleaners insured and background-checked?
Yes, all our residential cleaners are fully insured, background-checked, and trained to meet the highest cleaning standards.
5. Can I request the same cleaner every time?
Yes, we will assign the same cleaner to you for consistency, unless otherwise requested.

For Commercial Cleaning Services

1. How can I request a commercial cleaning service?
To book a commercial cleaning service, you can contact us via phone, email, or fill out our online inquiry form. We'll discuss your business needs and create a personalized cleaning plan.
2. What is included in a commercial cleaning service?
Our commercial cleaning services include office cleaning, floor care, restroom sanitization, trash removal, and cleaning of common areas. We tailor our services to meet the specific needs of your business.
3. Can you clean after business hours?
Yes, we offer flexible scheduling and can arrange for cleaning services to be done after your business hours to minimize disruption.
4. Are your commercial cleaners insured and background-checked?
Yes, all our commercial cleaners are insured, background-checked, and trained to handle the unique requirements of commercial properties.
5. Do you provide eco-friendly cleaning options for businesses?
Yes, we offer eco-friendly cleaning products and practices to ensure a safe and sustainable environment for your business.
Still Have Questions? Contact Us!